Commercial Approach
Clear Scope. Agreed Pricing. Controlled Change.
Commercial arrangements are intended to be understandable before delivery begins, with no reliance on hidden charges or unexpected additions.
Pricing Basis
Fixed Price
Used where deliverables and assumptions can be defined with sufficient confidence. Payment may be staged across commencement, milestones and acceptance.
Time & Materials
Used where the work is inherently iterative or cannot sensibly be fixed in advance. Time is recorded and invoiced at the agreed rate and interval.
Defined Review
Architecture, health-check and assessment work may be agreed as a tightly bounded piece of work with a defined output.
New Client Commitments
For new clients, DCSolution may require a commencement payment or staged billing so that commercial exposure remains proportionate to the engagement.
For example, a £10,000 fixed-price engagement may be structured as £3,000 on commencement, £3,500 at an agreed milestone and £3,500 on final acceptance. The actual structure will be stated in the Statement of Work.
Time-and-materials engagements are normally invoiced regularly rather than allowing a large balance to accumulate.
What Is Agreed Before Work Starts
Statement Of Work
Scope, deliverables, exclusions, assumptions, responsibilities, acceptance criteria, timeline and commercials.
Contractual Framework
The MSA establishes the overarching commercial relationship. An NDA and DPA are used where appropriate.
Payment Terms
Standard payment terms are 14 days unless another arrangement is expressly agreed.
Purchase Order
Where the client's procurement process requires a PO, it should be in place before affected work is undertaken.
Change Control
Either party may identify a change. The requirement is reviewed against the agreed Statement of Work before any assumption is made that it is chargeable.
Where a material change affects scope, effort, price or timeline, DCSolution will document that impact and obtain client approval before the additional work begins.
The objective is simple: clients should understand why a cost has changed before the work that creates that cost is performed.
Expenses & Invoicing
Reasonable expenses are only charged where permitted by the applicable Statement of Work and, where appropriate, agreed in advance.
Invoices reference the applicable engagement and supporting commercial documentation. Where time records, milestones, expenses or approved Change Requests form the basis of an invoice, these are reconciled before issue.
Late Payment
Undisputed invoices are expected to be paid in accordance with the agreed payment terms. DCSolution may suspend affected delivery where overdue amounts remain unpaid, subject to the applicable agreement.
Rights relating to late-payment interest, recovery costs and legal recovery are governed by the applicable contract and law.
Commercial Documents
The binding commercial terms for a particular engagement are those contained in the signed MSA, Statement of Work, approved Change Requests and any applicable DPA. This webpage explains the usual commercial approach and does not replace those agreements.
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